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This is the privacy policy of Ddrops Company. This document explains Ddrops Company’s policies for the collection, use, and disclosure of personal information. By using the Ddrops Company website, or by choosing to submit personal information to Ddrops Company, you signify your consent to all of the terms of this Privacy Policy. If you do not agree with any terms of this Privacy Policy, please do not use this website or submit any personal information to Ddrops Company. Ddrops Company reserves the right to modify this Privacy Policy at any time. We will promptly reflect any such modifications to this Privacy Policy on our website and will indicate at the top of this page the date this Privacy Policy was last amended. Your continued access to and/or use of the website after any such changes constitutes your acceptance of, and agreement to be legally bound by, this Privacy Policy, as revised. Please periodically review this Privacy Policy so that you know what personal information we collect, how we use it, and with whom we may share it.
1. The Information We Collect
Ddrops Company collects information by various methods including information actively provided by its lead providers, its customers, and information arising from customer surveys and general feedback. The types of personal information we collect may include name, contact information, identification information, credit information, and other data types as appropriate or as you may provide to us. Credit card information is used for billing purposes only. We may record calls to or from our sales/customer service representatives for purposes of accuracy, performance reviews, training, and general quality assurance.
2. How We Use This Information
The personal information we collect may be used by Ddrops Company for the purposes for which it was collected, as provided in this Privacy Policy, or for other purposes that are disclosed to you and to which you consent. This information is used to aid in the provision of our various products and services, including customer service, accounting, billing, collections, and the marketing of other products services or for other purposes that are disclosed to you and to which you consent. Ddrops Company may use aggregate or anonymous information for various uses for itself and third parties.
3. Who We Share This Information With
Ddrops Company does not share personal information with any third parties except as disclosed in this policy. Ddrops Company may provide personal information to Ddrops Company subcontractors and professional advisers (which shall be bound by privacy obligations) to assist Ddrops Company uses disclosed herein. We may also disclose your personal information to third parties if we have reason to believe that disclosing such information is necessary to: (i) conduct investigations of possible breaches of law; (ii) identify, contact, or bring legal action against someone who may be violating an agreement they have with us; (iii) to protect our rights, safety or property or (iv) to carry out any other purpose permitted or required by law. We may also use your personal information to investigate security breaches or cooperate with government authorities pursuant to a legal matter. Lastly, we may disclose your Personal Information for any other purpose to which you consent.
4. Security
Personal information is stored in a combination of paper and electronic files. They are protected by physical, organizational, and technological security measures appropriate to the nature of the information. Personal information may only be accessed by persons within our organization, or our third party service providers, who require such access to carry out the purposes indicated above. Personal information we collect is maintained with the source of the information at Woodbridge, Ontario. We retain personal information that we collect only as long as reasonably necessary to fulfill the purposes for which it was collected or to meet any legal requirements. We have retention standards which meet these requirements. We destroy personal information when it is no longer needed for the purposes for which it was collected. Although we have taken reasonable and prudent measures to protect this website, computer systems and any personal information that it has collected from unauthorized use, access, disclosure, misuse, alteration or destruction, no security measures can provide absolute protection. As a result, while we are committed to protecting your personal information, we cannot ensure or warrant the security of any information you provide to us. All third parties that obtain personal information from us (e.g. service providers that perform functions on our behalf) are contractually required to protect your confidentiality and personal information in a manner consistent with this policy, and/or as required by law. Some or all of the personal information we collect may be stored or processed on servers located outside your jurisdiction of residence, including in the United States, whose data protection laws may differ from the jurisdiction in which you live. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions. Subject to applicable laws in such other jurisdictions, we will use reasonable efforts to ensure that appropriate protections are in place to require the data processor in that country to maintain protections on the Personal Information that are equivalent to those that apply in Canada.
5. Accessing Information
You have a right to request access to your personal information and to request a correction to it if you believe it is inaccurate. Individuals may review their personal information contained in Ddrops Company files by contacting the Ddrops Company privacy officer using the contact information provided below. If an individual believes that any of their personal information is inaccurate, we will attempt to make appropriate corrections. We will use reasonable efforts to comply with your access or correction request; however, in some cases we may not be able to allow you to access certain personal information in certain circumstances, for example if it contains personal information of other persons, or for legal reasons. In such cases, we will provide you with a reasonable explanation of why it is not possible to grant access to your personal information.
6. Cookies
Cookies are used by Ddrops Company for the convenience of our users. Cookies automatically authenticate the user. A user can access the Ddrops Company web site with the cookie feature turned off; however, in doing so they may find themselves challenged for username and password information on multiple occasions. Ddrops Company also uses cookies to track user’s visits and uses that information to improve the user’s experience.
7. Links
The Ddrops Company website may contain links to information at other web sites. When you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours. We are not responsible for the privacy practices or the content of any web site(s) owned and operated by any third party.
8. General
Ddrops Company may amend this policy from time to time. If such amendments affect how Ddrops Company uses or discloses personal information already held by Ddrops Company in a material way, Ddrops Company will obtain consent. Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time, or with your consent. Ddrops Company may disclose personal information to another entity purchasing (including for diligence purposes prior to purchase) the assets of (or otherwise acquiring) Ddrops Company provided that entity abides by this or a similar privacy policy.
9. Contact us
For more information on Ddrops Company and privacy, or if you would like to access or request a correction to your personal information, please contact our privacy department at privacy@ddrops.ca, or by writing to 126 Trowers Road, Woodbridge, Ontario L4L 5Z4.
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